Professional Selling and Negotiation

What you'll be able to do

• Follow a clear sales process instead of improvising
• Tell serious buyers from time-wasters
• Handle price objections without dropping your price
• Negotiate and close with confidence
• Organise leads and follow-ups in a CRM
• Write follow-up messages with AI in seconds

Curriculum

1. 1 The professional seller's mindset

   • Selling as service, not pressure
   • Stages of the sales process
   • Daily targets and metrics
2. 2 Finding and qualifying leads

   • Lead sources
   • Qualifying questions
   • First message and first call
3. 3 Discovery and pitching

   • Questions that reveal needs
   • A value pitch that fits the buyer
   • Storytelling in sales
4. 4 Objections and negotiation

   • Price, timing and competitor objections
   • Negotiation tactics
   • Closing
5. 5 CRM and follow-up

   • Managing your pipeline
   • WhatsApp Business follow-up
   • AI-written messages and reports
6. 6 Live practice

   • Role-played real calls
   • Recorded review
   • A personal improvement plan

Tools you'll use

• HubSpot CRM
• WhatsApp Business
• LinkedIn
• ChatGPT

This course is for you if you are

• Salespeople who want to beat their target
• Graduates who want a job that is always in demand
• Business owners who sell themselves
• Customer service staff moving into sales